This video was great for a lot of reasons. The brainstorming, the getting out of the office and talking to real people, the fact that the boss basically wanted to be challenged and overruled. The fact that everyone said it was hard. The constant breaking into teams and re-converging as a group in order to cover more area in a short time. I liked the organized chaos aspect of it. It was focused, but all over the place.
I also really liked this quote “We’re not experts in any area, we’re experts in the process of how to design stuff”. If you only did things in areas that you know already, it would be 1) very limiting and 2) very boring. But if what you know how to do is think and investigate and act, and then you apply it to everything, that’s pretty awesome.